One Cloudops Platform For All Production Stakholders
& Response Time
System interruptions can’t always be prevented. What matters is how you recover from them. XiteiT helps you manage your 24/7 operation efficiently, balancing your business goals and resources with actionable context and runbook automation.
System interruptions can’t always be prevented, what matters is how you recover from them. XiteiT helps you manage your 24/7 operation efficiently, balancing your business goals and resources with actionable context and runbook automation.
One System For
Cloud Operations Needs
Built For Production Teams. By Production Experts.
XiteiT is a SaaS-based NOC management solution, developed by MoovingON a leading provider of 24×7 NOC as a Service solutions. Over the years, we have monitored and maintained our customers production workloads in various sizes and segments. XiteiT is the result of this journey, which allowed us to gain a deeper understanding of the challenges and solutions needed for a dynamic and agile NOC operation.
Observability and Automation
at your Fingertips
4-step recipe for a successful cloud operation.
Organize the chaos
Work Smart, Remediate faster
Maintaining production environment is a complex task both at a technical level and at the business level. Successful operation requires organizing all the alerts into a single platform to allow 360º observability along with managing all operational workflows to achieve consistency and flexibility at any time.
Control the “Sense of Urgency”
“If everything is urgent – Nothing really is” – understanding what is important and what is urgent is not a simple task especially when downtime may harm your bottom line and customer satisfaction.
Amplify and enrich alerts, provide business context and SLA, ensure accurate and efficient communication throughout events, are key factors for ensuring an accurate and fast response in handling production incidents.
Automate what you need
Blend human intelligence with runbook automation
In an ideal world everything should be automated, but in reality that cannot be achieved and we must acknowledge that automation and human intelligence must work in harmony. The optimal balance should lie between 3 main factors: (1) automate all recurrent tasks (2) do not invest time in automatic complex or frequently changed tasks (3) automate alert remediation as well as work processes.
Ensure service ownership
Empower every operations stakeholder
Maintaining availability is challenging and requires full attention at any point of time. Unfortunately operations teams are under scrutiny when they fail to prevent or fix outages on time. Contrary, no one cheers for them when systems work as expected.
As a result, we need to balance between all stakeholders and orchestrate their responsibilities both during normal business operations as well as in times of system interruptions. We must deliver observability and controllability for each stakeholder so they will get the the information they need, when they need it.
See how you can effectively balance automation with human intelligence.
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