One Cloudops Platform For All Production Stakholders
Improve Visibility
& Response Time
System interruptions can’t always be prevented, what matters is how you recover from them. XiteiT helps you manage your 24/7 operation efficiently, balancing your business goals and resources with actionable context and runbook automation.
System interruptions can’t always be prevented, what matters is how you recover from them. XiteiT helps you manage your 24/7 operation efficiently, balancing your business goals and resources with actionable context and runbook automation.
One System For
All Your
Cloud Operations Needs
Built For Production Teams. By Production Experts.
XiteiT is a SaaS-based NOC management solution, developed by MoovingON a leading provider of 24×7 NOC as a Service solutions. Over the years, we have monitored and maintained our customers production workloads in various sizes and segments. XiteiT is the result of this journey, which allowed us to gain a deeper understanding of the challenges and solutions needed for a dynamic and agile NOC operation.
Observability and Automation
at your Fingertips
4-steps recipe for a succesful cloud operation:
Stage 01
Organize the chaos
Work Smart, Remediate faster
Maintaining production environment is a complex task both on a technical level, various monitoring platforms, and process wise, various stakeholders and processes. Successful operation required organizing all the alerts into a single platform to allow 360º observability along with organizing all the operational workflow to achieve consistency and flexibility at any time.
Stage 02
Prioritize decisions
Control the “Sense of Urgency”
“If everything is urgent – Nothing really is” – Understand what is important and what is urgent is not a simple task especially when downtime may harm your bottom line and customer satisfaction.
Amplify and enrich alerts, provide business context and SLA, ensure accurate and efficient communication along with streamline incident response processes are key factors for ensuring an accurate and fast response for handling production incidents.
Stage 03
Automate What you Need
Blend human-intelligence with runbook automation
In idle world everything should be automated, but in reality that cannot be achieved and we must acknowledge that automation and human intelligence must work in harmony. The optimal balance should lie between 3 main factors: (1) automate all recurrent tasks (2) do not invest time in automatic complex or frequently changed tasks (3) automate alert remediation as well as work processes.
Stage 04
Ensure Service Ownership
Empower every operations stakeholder
Maintain availability at any time is challenging and requires full attention at any point of time. Unfortunately operation teams are in focus when they fail to prevent or to fix problems on time, usually no one clap hands when they work as expected.
The output is that we need to balance between all stakeholders and orchestrate the responsibilities between the various teams in normal period as well as in crises events. We must deliver observability and controllability for each stakeholder so they will get the a proprietary dashboards, logs, alerts, escalation when they need
See how you can effectively balance automation with human intelligence.
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No more then 2 working days since receiving your issue ticket.
What do people praise about XiteIT?
Gonen Roditti
V.P Deployment & Support at Pixellot
