XiteiT helps MoovingON improve overall operations and reduce resolution time by 70%

October 20, 2020

XiteiT helps MoovingON improve overall operations and reduce resolution time by 70%

MoovingON is the leading provider of NOC as a Service for the Israeli ecosystem, serving startups and established companies alike. Accumulated with of years of experience […]
October 20, 2020
Runbooks

Creating a Runbook and Runbook Automation: Where to Start

Creating code is often a collaborative process, and when things go wrong (and things will go wrong) there is often a lot of information which has […]
October 5, 2020

Top 10 Best Practices for a Postmortem

When an incident occurs and is taken care of, it’s still important to go back and understand why it happened in order to repair and prevent […]
August 23, 2020

Is AIOps Bad for Your Business?

With advances in the field of IT, the amount of data needed to manage IT Operations has grown. In particular with more complex environments, such as […]
July 22, 2020

Why Operations Management Is Much More than Incident Management

To many, incident management and operations management may seem similar though they differ significantly. This difference, which lies in their end goals, also suggests that operations […]
July 16, 2020

SLA in SaaS Companies Is More Than Just a Metric – It’s a Company’s Culture

Over the years, more and more companies have been turning toward software-as-a-service (SaaS) vendors for the software services they need instead of going the route of […]
July 8, 2020

How Runbooks Enhance Performance of NOCs, DevOps & Cloud Services Overall

While we’re all increasingly reliant on cloud services, most people don’t realize just how complex cloud infrastructure is – and the steps and resources needed to […]
June 30, 2020

MTTR, MTTA, SLA… What’s the Difference?

These abbreviations are used often in the world of DevOps, NOC, and R&D, but often they are used interchangeably when they aren’t actually the same. So, […]
June 15, 2020

6 Key Ingredients for Successful 24/7 Cloud Business Operations

Effective NOC management in today’s fast-paced cloud-first world is challenging, but it is possible without having to drastically increase budgets. We’ve identified 6 key ingredients for […]