March 1, 2021

How XiteiT Took SecurityDAM’s NOC Management to the Next Level

“It is difficult to summarize my experience with XiteiT in one sentence,” says Amir. “This system has given me, as a NOC Manager, full transparency, and given us a unified picture of the systems we monitor.” Says Amir Paluch, NOC manager at SecurityDam
February 2, 2021

The Urgency of Adopting Agile and DevOps

While the concepts of agile and DevOps have been around for years, many organizations struggle to apply these fast-paced methods to software development. Organizations are eager […]
January 3, 2021

How Runbook Automation can Simplify CloudOps Use

Organizations in every industry continue their transition to cloud services, and while this may be a step forward in general, it does bring with it its […]
December 7, 2020

How ChatOps and Runbooks Coexist

ChatOps was established by GitHub as a way to automate operations-driven tasks through a chatbot by using it to run essential scripts and commands, allowing the […]
November 22, 2020

Building Service Ownership with Multiple Stakeholders

As organizations began relying more on service-oriented cloud usage, they evolved from focusing on development to emphasizing operations. The focus shifted from R&D and IT to […]
November 3, 2020

A Day in the Life of a NOC Engineer

While your regular job may allow you to make your snooze button your best friend, what would you say to a job that requires 6-8-hour shifts […]
October 25, 2020

XiteiT Discusses NOC as a Service on the DevOps Paradox Podcast

It’s common knowledge that NOC is a cornerstone of any company operating in the high-tech industry and working with networks, but it can often be less than […]
October 20, 2020

XiteiT helps MoovingON improve overall operations and reduce resolution time by 70%

"We were mostly looking at multiple monitors and kept the operational knowledge spread across wikis, documents and people’s head. That affected efficiency and overall team performance", said Ahikam Harush, VP Operations at MoovingON.
October 20, 2020

Creating a Runbook and Runbook Automation: Where to Start

Creating code is often a collaborative process, and when things go wrong (and things will go wrong) there is often a lot of information which has […]
October 5, 2020

Top 10 Best Practices for a Postmortem

When an incident occurs and is taken care of, it’s still important to go back and understand why it happened in order to repair and prevent […]
August 23, 2020

Is AIOps Bad for Your Business?

With advances in the field of IT, the amount of data needed to manage IT Operations has grown. In particular with more complex environments, such as […]
July 22, 2020

Why Operations Management Is Much More than Incident Management

To many, incident management and operations management may seem similar though they differ significantly. This difference, which lies in their end goals, also suggests that operations […]
July 16, 2020

SLA in SaaS Companies Is More Than Just a Metric – It’s a Company’s Culture

Over the years, more and more companies have been turning toward software-as-a-service (SaaS) vendors for the software services they need instead of going the route of […]
July 8, 2020

How Runbooks Enhance Performance of NOCs, DevOps & Cloud Services Overall

While we’re all increasingly reliant on cloud services, most people don’t realize just how complex cloud infrastructure is – and the steps and resources needed to […]
June 30, 2020

MTTR, MTTA, SLA… What’s the Difference?

These abbreviations are used often in the world of DevOps, NOC, and R&D, but often they are used interchangeably when they aren’t actually the same. So, […]
June 15, 2020

6 Key Ingredients for Successful 24/7 Cloud Business Operations

Effective NOC management in today’s fast-paced cloud-first world is challenging, but it is possible without having to drastically increase budgets. We’ve identified 6 key ingredients for […]
June 11, 2020

The Challenges of NOC Management

Network Operations Centers (NOCs) provide companies with a central location to monitor and maintain their infrastructure and the performance and availability of their cloud solution/application. While […]
May 31, 2020

SRE, DevOps, R&D – One Way or Another, We’re All Doing NOC

Does your company operate and manage a NOC? If you said “no”, it may not be as clear-cut as that. NOCs, or network operating centers, have […]
May 12, 2020

Can a Runbook and DevOps Automation Co-Exist Peacefully?

The short answer is yes. Automation makes up a large part of DevOps methodology, and for some DevOps professionals, a runbook may be perceived as somewhat […]
May 5, 2020

Pixellot chooses XiteiT to power its cloud operations

Pixellot’s automated sports production solutions revolutionize traditional video capture, production and distribution processes, enabling professional and amateur sports organizations to affordably cover and monetize their events. […]
April 28, 2020

What Is a Runbook and How Does It Apply to Network Operation Centers (NOCs)?

Much like in other production environments, the production of cloud services is based on and orchestrated by a plethora of tools—making part of cloud services’ overall […]
April 23, 2020

What Is Uptime Monitoring?

An Introduction to Uptime Monitoring Solutions and Methods for Cloud Services As a SaaS or other cloud-based production team, you may often struggle with creating the […]
April 1, 2020

Runbook Automation as a Baseline for Controllability and Observability

How Transparency and Knowledge-Sharing Optimize Production Environments Some of the highest priorities for engineers – from NOC Engineers, DevOps & Site Reliability Engineers – are the […]
March 17, 2020

How Controllability and Observability Ease Tension for 24/7 Production Teams

What Can Be Done to Support NOC Engineers and SRE Work-Life Balance? Most cloud applications today require a handful of teams working in the background 24/7 […]
February 25, 2020

What Is the Controllability and Observability of Cloud Applications?

There are many computing resources used in different cloud application services to provide online software-as-a-service (SaaS). SaaS differs from traditional applications in that it works from […]