Runbook Automation

Automate Remediation
& Operational processes

Runbook automation (RBA) is the ability to define, build, orchestrate, manage, and report on workflows that support system and network operational processes. A runbook workflow can potentially interact with all types of infrastructure elements, such as applications, databases, and hardware. – Source: Wikipedia 

XiteiT takes runbook automation to the next level, allowing you to define the level of automation you want per each scenario either manually or fully automated. This capability of XiteiT allows to route different business and technical incidents to each relevant stakeholder within the organization.

Tagging & Alert Enrichment

Create consistency and simplify automation of complex operational and remediation procedures

Enrich monitoring telemetry and combine with external data sources to create a powerful tagging language utilized to execute runbook automation, resulting in self-healing systems, reduced downtime and increased productivity

Automation Templates

Define once and use multiple times as needed

Create workflow templates and custom event-resolution webhooks and scripts. Reuse them as steps in predefined workflows to optimize and automate incident and operational process remediation to avoid unnecessary down time costs.

Intelligent Workflow Engine

Capture Institutional knowledge and break silos – 

no coding required – using built-in steps

Construct complex workflows that spans both business and technical actions for consistent and accurate incident resolution.

Model and automate decisions processes and respond differently to complex scenarios based on different conditions such as time, user, group, true/false, alert value, and script results.

Runbook Management

Maintain a single production “know-how” repository to improve management of operational procedures and knowledge transfer

Using a visual and intuitive interface or a powerful API, manage a central repository of actionable workflows. Share across multiple use cases using regular expressions for maximum flexibility. 

 

Unify operational knowledge, keep an updated documentation of processes and assign to internal stakeholder for accountability and delegation.